Intoxicated GuestsAny patron who is intoxicated before entering Denny Sanford PREMIER Center may be denied entry to the facility. Any patron found intoxicated within the venue and causing a disturbance as determined by management, will be asked to leave the facility without refund and may be subject to further consequences.
Water BottlesOur facility is equipped with water bottle filling stations. All water bottles that enter our facility must be completely clear. Water bottles must be empty upon entry.
Cursing/Offensive Language/Gestures
Cursing, or the use of offensive language or gestures, is prohibited at all times. Guests cursing or using offensive language or gestures may be ejected from the facility.
Entry to Field of Play/Performance Area
Any guests attempting to or actually entering a field of play or performance areas will immediately be ejected or subject to arrest and prosecution.
Fighting
Any guests involved in a physical or verbal altercation are subject to ejection and arrest.
Puck is in Play Policy (Hockey)
For the safety of all fans, while the puck is in play during hockey games, guests must wait at the top of the vomitory until play has stopped to go to their seat.
Ejections
Denny Sanford PREMIER Center management reserves the right to eject guests at their discretion (i.e. violation of facility rules, violation of laws, etc.) at any time. When a patron is ejected, tickets will be collected from the guests and no refund will be given
No Re-Entry
Denny Sanford PREMIER Center has a No Re-Entry policy.
Searches
For the safety and security of other guests, players, performers, and staff, any bag brought into Denny Sanford PREMIER Center is subject to search. Only small personal handbags, fanny packs, and over-the-shoulder bag that are 4.5" x 6.5" or smaller will be allowed into the venue. Guests may also bring a clear bag that is 12" x 12" x 6". Please note each ticketed customer may only bring 1 (one) bag. Denny Sanford PREMIER Center advises all guests to leave bags at home or in the patron’s vehicle.
All bags, jackets, and guests are subject to search upon entering. For all events, guests are subject to searches including, but not limited to, metal detectors, pat downs, and visual searches. Any guests refusing a search of any kind shall be refused entry to the facility and may not be eligible for a refund of their ticket purchase.
Smoking
Denny Sanford PREMIER Center is a non-smoking facility. Smoking is allowed outside of the WEST entrance of the PREMIER Center, and outside of the main entrances to the Convention Center and Arena. Any patron found smoking in a non-designated area will be subject to ejection and further consequences.
Guests leaving the facility to smoke in a designated smoking area must have their ticket stub to obtain re-entry to the facility
Throwing Objects
Guests found throwing any object within the facility will be ejected.
Tickets
Guests must possess a valid ticket at all times and are only allowed to sit in their ticketed seats. Guests unable to produce a ticket may be ejected from the facility without refund.
Guests who attempt to ‘sneak’ into the facility may be subject to further consequences.
These policies may be changed based on the needs of a show or at the discretion of the venue.